No Dial Tone after Phone Registered (lights green) If this brings up a request for a password, press ok without entering anything. Press and hold the * key to lock or unlock the keypad. Ensure you followed all steps in Assign Extension to Device/Phone.Ĭalls Consistently Drop After a Few Seconds or Minutes.Verify the phone is setup and connected to the internet.Verify the phone is setup and connected to the internet. The Line Keys are Gray or Red, or the Registration Icon is Hollow Use compatible components for Power over Ethernet connections.Verify power adapter is plugged into the base unit.Super Users / Account Administrators can follow this interactive guide to resolve Device Provisioning and Registration Issues (red, yellow, or gray icons).įor hardware and calling issues, refer to the table below. The phone reboots before setup is complete. Go to the Config Server Path and paste the Phone Configuration URL you copied when adding the phone.Click the Maintenance tab and then click Upgrade and Provisioning..NOTE: Once setup is complete, your password is your Vonage account number. ![]()
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